Privacy Policy

Who we are.

Our website address is: /. This site is owned by SC SLIK INFORMATICA SRL; the company’s tax identification details are CUI 16096584, J39/74/2004.

What personal data we collect and why we collect it.

When you place an order, all the personal data you enter is collected in this website’s database. The data is used to deliver the order according to the details you provide and to issue the invoice.

Besides the order data, if you give your consent, we also collect aggregated and anonymous data about the way you use the site, through Google Analytics. This includes the pages visited, the length of the session and the type of device used. The purpose is strictly statistical: to understand user behaviour and to improve the Superflori.ro platform.

Order data is kept for an indefinite period of time in order to make future orders easier, but it can be deleted on request.

Who we share this data with.

Your data is shared only when it is strictly necessary for processing the order and improving our services:

• Partner flower shops: The order data is also collected by the partner flower shop you choose in the marketplace, the one that will handle and deliver your order. Its full identification details can be found on the contact page of the section for the city where the flower shop is based.
• The online payment processor: When you pay by card, the data is sent directly and securely to the payment processor in order to authorise the transaction. We do not store your card details.

Reviews

When you add a review to a product, it also appears on the marketplace page of the seller of that product. The data entered in that form, the user agent string used to detect spam and the IP address are collected.

Cache

This site uses caching in order to provide a faster response time and a better experience for users. The cache potentially stores a duplicate copy of every web page displayed on this site. Cache files expire according to a schedule set by the site administrator, but they can easily be deleted by the administrator before their scheduled expiry, if needed.

The user account.

Creating a user account is not required in order to place an order. The user account is optional and it is useful if you want to order again on this website in the future. All the personal data entered is collected for an indefinite period. On request we can delete your account together with all the data entered.

Cookies and respect for your privacy.

The Superflori.ro platform places great value on your privacy. Our commitment is to use a minimum of cookies while giving you full control.

• Essential cookies: we use cookies that are strictly necessary, from a technical point of view, for the marketplace to work. Their role is limited to ensuring basic functionality, such as adding products to the cart and going through the checkout steps.
• Analytics cookies: To understand how our platform is used and to be able to improve it constantly, we use statistical analytics services (such as Google Analytics). They help us see aggregated traffic data, in a way that does not identify you personally.

This way you get a clean browsing experience, with the guarantee that your private life is respected.

Online card payment.

By paying with the card you allow the processor to store personal data. This data is kept safely on encrypted servers. The processor uses this data to monitor payments and prevent fraud. It is also used to carry out the necessary interbank transactions, namely the payments to the flower shops in the marketplace. If the option is available and you choose to save the details of the card you pay with, they are saved exclusively on the processor’s servers as well.

Who has access to this data.

This data can be accessed both by the administrator and the store manager of SC SLIK INFORMATICA SRL and by the flower shop in the marketplace where you placed the online order. The flower shop where you placed the order has access to data such as the internet IP address and the order summary.

What your rights are.

You can ask for the deletion of the personal data we hold about you.

Personal data that is required by law cannot be deleted (for example, the personal data on the purchase invoice, which is mandatory and is filed in the company’s accounting records).

You can ask us to delete your personal data using the contact details.

How we protect your data.

This website has several backups. The copies are kept both locally, in two different places, and on the server alongside the live copy of the site. All copies are encrypted and password protected.

Last updated: 11 August 2025